Staples
Halifax, Nova Scotia, Canada
Timeframe
July 2005
- April 2006
Sold consumer electronics and computer accessories, including computers, printers, and networking equipment. Assessed customer needs and provided guidance to ensure purchases aligned with product compatibility and intended use. Helped customers build solutions by identifying complementary products that completed or enhanced their setup or experience. Answered technical questions and supported customers in finding both technology and non-technology items. Resolved customer service issues and assisted with daily inventory counts and merchandising tasks. Identified opportunities to improve product visibility and developed merchandising strategies that increased sales based on observed customer behavior.
Skills
- Customer Service
- Technical Support
- Product Knowledge
- Solution Recommendation
- Merchandising Strategy
- Inventory Management
- Problem Solving
- Client Communication
- Retail Operations
Technologies
- IBM AS/400
- Consumer Electronics